Appointments to see the Doctor

Patients are seen by appointment, emergencies will be seen without an appointment. However, this can cause surgeries to run behind and although we try to keep to appointment times, it is possible you may have to wait.

Our aim is for you to be seen by a doctor within 48 hours to meet NHS guidelines whether your appointment is urgent or not. 

Appointments can be made in person or by telephone on 0845 120 44 21. Please make a separate appointment for each person. You have the right to express preference to see a specific doctor. 

Appointments are normally every 10 minutes, but some patients unpredictably need more time with the doctor. If delay should occur, we would appreciate your patience and understanding. 

If you are unable to keep an appointment, please let us know as soon as possible. This will allow us to offer it to someone else who may be in pain. You can also cancel an appointment in or out of office hours by texting your name, DOB, and appointment date and time to Tel: 07818222330.  Please do not ring or leave a voice message as it will not be answered. This mobile phone is for texting appointment cancellations only.

The practice uses computers for recording of medical conditions, repeat prescribing and preventative care. All data held is strictly confidential. 

 If you have not been seen at the surgery for three years (or one year for those over 75) you can request a check up appointment if you wish. 

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Appointments to see the Practice Nurse 

Appointment times with the nurses vary.  Please enquire at reception.  It is helpful if we know the reason for the appointment so that the appropriate amount of time can be allocated. 

The Practice Nurse is available for blood tests, blood pressure checks, Diabetic, Asthma & Coronary Heart Disease reviews, cervical smear tests, ear syringing, child vaccinations, dressings & travel vaccines and advice.

Home Visits

Any requests for home visits should be made before 11.00am. Please give the patient’s name, address and telephone number.

You will be asked to state the nature of the problem as it helps your doctor to decide on the degree of urgency.

Home visits are reserved for the housebound and those deemed by the doctor too ill to attend surgery.

Each home visit takes four or five times as long as a surgery consultation, and more thorough examinations can be done in the surgery than at home using surgery based equipment and facilities.

Test Results

You are advised to find out the results of any tests you may have had by calling at the reception or telephoning. Please allow 6-8 working days for your result to come through from the hospital.

Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

When you take your test you will be told how long it will be before the results are returned to the practice.

It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.